ON-SITE MECHANICS
Get In
Touch
Need automotive repair or diagnostics? Tell us what you have, where it is and what is going on.
THE FASTEST WAY TO REACH US
Call Or Text On-Site Mechanics
If we’re underneath a vehicle, driving or helping another customer, we may not be able to answer immediately. Leave the vehicle information and we’ll get back to you as soon as possible.
HELP US HELP YOU
What Information Should I Send?
The more we know before responding, the easier it is to determine the next step.
Let us know who we’re speaking with.
Example: 2017 Dodge Grand Caravan.
City or area is usually enough to get started.
Describe what the vehicle is doing, any warning lights, noises or symptoms you’ve noticed.
Let us know whether it starts, runs and can currently be driven.
NOT SURE WHAT TO SAY?
A Text Can Be This Simple
“Hi, my name is John. I have a 2016 Chevy Equinox in Marion. It cranks but won’t start and the check-engine light was on before it quit running. The vehicle is at my house.”
BUSINESS HOURS
Monday Through Friday
8:00 AM – 5:00 PM
Calls and texts received while we’re working with another customer may be returned as soon as we’re available.
OUR SERVICE AREA
Based In Marion, Illinois
On-Site Mechanics serves Marion and surrounding Southern Illinois communities.
Marion • Herrin • Carterville • Johnston City • Energy • West Frankfort • Carbondale • Surrounding Areas
Locations farther outside the normal service area may be available depending on distance, scheduling and the repair needed.
Ready To Get Started?
Send us your vehicle information and we’ll help determine the best next step.